Privacy Policy

Welcome to Pequod's Pizza. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website pequods-meal.click or interact with our food ordering and delivery services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

This Privacy Policy applies to all information collected through our website, as well as any related services, sales, marketing, or events (collectively referred to as the "Services"). By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

1. About Us

Pequod's Pizza operates the website pequods-meal.click and provides food ordering, delivery, and related services to customers across the United States. We are a food service business dedicated to delivering quality pizza and culinary experiences to our customers.

2. Information We Collect

We collect information about you in various ways when you interact with our website and services. The categories of information we collect are described in detail below.

2.1 Personal Information You Provide to Us

We collect personal information that you voluntarily provide to us when you register on our website, place a food order, sign up for our newsletter, contact us for support, or otherwise interact with our Services. This information may include:

• Identity Data: First name, last name, username, or similar identifier.
• Contact Data: Billing address, delivery address, email address, and telephone number.
• Account Credentials: Passwords and other security information used for authentication and account access.
• Payment Data: Credit card numbers, debit card numbers, billing information, and other financial data necessary to process your payments. Please note that payment data is processed by our third-party payment processors and we do not retain full card details on our own servers.
• Order Information: Details about the food items you have ordered, your order history, special dietary preferences, and delivery instructions.
• Communications Data: Information you provide when you contact our customer support, respond to surveys, or communicate with us through any channel including email, phone, or contact forms.
• Marketing Preferences: Your preferences in receiving marketing communications from us and your communication preferences.
• Profile Data: Your username and password, orders made by you, your interests, preferences, feedback, and survey responses.

2.2 Information Collected Automatically

When you visit our website at pequods-meal.click, we automatically collect certain information about your device and how you interact with our Services. This usage data may include:

• Technical Data: Internet Protocol (IP) address, browser type and version, operating system and platform, browser plug-in types and versions, time zone settings and location, and other technology on the devices you use to access our website.
• Usage Data: Information about how you use our website, including pages visited, time spent on pages, links clicked, referring URLs, and navigation paths through our site.
• Device Information: Hardware model, device unique identifiers, mobile network information, and information about your device's interaction with our website.
• Location Data: General geographic location inferred from your IP address, or, with your explicit consent, precise geolocation data from your mobile device to facilitate food delivery services.
• Log Data: Server logs that record information such as your IP address, browser type, the referring page, pages visited, and the date and time of each request.

2.3 Cookie and Tracking Technology Data

We use cookies, web beacons, pixel tags, and other tracking technologies to collect information about your browsing activities over time and across different websites. For more detailed information on how we use these technologies, please refer to Section 8 (Cookies and Tracking Technologies) of this policy.

2.4 Information Collected from Third Parties

We may receive information about you from third parties, including:

• Analytics providers such as Google Analytics who help us understand how users interact with our website.
• Advertising partners who provide us with aggregated data about our advertising campaigns.
• Social media platforms if you choose to interact with our content on those platforms or log in via social media authentication.
• Food delivery aggregator platforms that process orders on our behalf.
• Payment processing companies who verify payment information.

3. How We Use Your Information

We use the information we collect for a variety of business purposes. In accordance with applicable United States law, including the Federal Trade Commission (FTC) Act and, where applicable, the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), we process your personal information only when we have a legitimate lawful basis to do so.

3.1 Service Provision and Order Fulfillment

• To process and fulfill your food orders, including delivery and pickup arrangements.
• To create, maintain, and manage your customer account.
• To process payments and send you related transaction information, including order confirmations and invoices.
• To arrange delivery of your orders and communicate delivery status updates.
• To respond to your inquiries, troubleshoot problems, and provide customer support.
• To send you important service notifications, such as changes to our menu, prices, or terms.

3.2 Analytics and Service Improvement

• To monitor and analyze usage patterns and trends in order to improve your experience on our website.
• To perform data analytics to better understand our customer base and improve our food offerings and services.
• To test, research, and develop new features, products, and services.
• To diagnose technical problems, maintain security, and ensure proper functioning of our website.
• To measure the effectiveness of our marketing campaigns and promotional activities.

3.3 Marketing and Communications

• To send you promotional communications about our menu, special offers, new pizza items, discounts, and events, subject to your marketing preferences.
• To personalize your experience on our website and tailor content and offers to your interests and order history.
• To manage and deliver targeted advertising on our website and on third-party platforms.
• To contact you for market research and feedback surveys about our products and services.

You may opt out of receiving marketing communications at any time by following the unsubscribe link in any marketing email, or by contacting us directly at [email protected].

3.4 Legal Compliance and Safety

• To comply with applicable laws, regulations, legal processes, and governmental requests.
• To enforce our Terms of Service and other agreements.
• To detect, investigate, and prevent fraud, unauthorized activities, and other potentially illegal activities.
• To protect the rights, safety, and property of Pequod's Pizza, our customers, and others.

4. Sharing Your Information with Third Parties

We do not sell, trade, or rent your personal information to outside parties for their direct marketing purposes. However, we may share your information in the following circumstances:

4.1 Service Providers and Business Partners

We may share your personal information with trusted third-party service providers who assist us in operating our website and delivering our services. These parties are contractually obligated to keep your information confidential and use it only for the specific purposes for which it was shared. Such service providers include:

• Payment Processors: Companies that process credit card and online payment transactions on our behalf.
• Delivery Partners: Third-party delivery drivers and logistics companies who fulfill food delivery orders.
• Technology Providers: Web hosting providers, cloud storage services, email service providers, and website analytics platforms.
• Marketing Platforms: Email marketing services, advertising networks, and social media platforms that help us communicate with customers.
• Customer Support Tools: Helpdesk and customer relationship management platforms that facilitate customer service operations.

4.2 Legal Requirements

We may disclose your personal information if we are required to do so by law, or if we believe in good faith that such action is necessary to:

• Comply with a legal obligation, court order, or subpoena.
• Respond to a request from a government or law enforcement authority.
• Protect and defend the rights or property of Pequod's Pizza.
• Prevent or investigate possible wrongdoing in connection with our Services.
• Protect the personal safety of users of our Services or the public.

4.3 Business Transfers

In the event of a merger, acquisition, restructuring, sale of assets, or bankruptcy, your personal information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website before your personal information is transferred and becomes subject to a different privacy policy.

4.4 Aggregated and De-identified Data

We may share aggregated, anonymized, or de-identified information about our users with third parties for industry analysis, demographic profiling, and other business purposes. This data cannot reasonably be used to identify you as an individual.

5. Data Security

We take the security of your personal information seriously and have implemented appropriate technical and organizational measures to protect it against unauthorized access, loss, misuse, alteration, or destruction. Our security measures include:

5.1 Technical Safeguards

• Encryption: We use Secure Socket Layer (SSL) / Transport Layer Security (TLS) encryption technology to protect data transmitted between your browser and our servers.
• Secure Payment Processing: Payment card data is processed by PCI-DSS compliant payment processors. We do not store full credit or debit card numbers on our systems.
• Access Controls: We restrict access to personal information to authorized employees and contractors on a need-to-know basis.
• Firewalls and Intrusion Detection: We employ industry-standard firewalls and monitoring systems to protect our network from unauthorized intrusions.
• Regular Security Audits: We periodically review and update our security practices to address evolving threats.

5.2 Organizational Safeguards

• Employee training on data privacy and security best practices.
• Confidentiality agreements with employees and contractors who handle personal information.
• Documented data breach response and notification procedures.

6. Your Privacy Rights

Depending on your state of residence, you may have specific rights regarding your personal information under applicable U.S. law. We respect and honor these rights as described below.

6.1 Rights Under the California Consumer Privacy Act (CCPA/CPRA)

If you are a California resident, you have the following rights under the CCPA as amended by the CPRA:

• Right to Know: You have the right to request disclosure of the categories and specific pieces of personal information we have collected about you, the categories of sources from which it was collected, our business purposes for collecting or selling it, and the categories of third parties with whom we share it.
• Right to Delete: You have the right to request deletion of your personal information that we have collected, subject to certain exceptions permitted by law.
• Right to Correct: You have the right to request correction of inaccurate personal information we maintain about you.
• Right to Opt-Out of Sale or Sharing: You have the right to opt out of the sale or sharing of your personal information to third parties. Pequod's Pizza does not sell personal information for monetary consideration. However, certain data sharing with advertising partners may constitute "sharing" under CPRA, and you may opt out of this.
• Right to Limit Use of Sensitive Personal Information: You have the right to limit our use and disclosure of sensitive personal information to what is necessary to provide our services.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights. We will not deny you goods or services, charge you different prices, or provide you with a different level of quality for exercising your rights.

6.2 General Rights Available to All U.S. Customers

• Right to Access: You may request access to the personal information we hold about you by contacting us at [email protected].
• Right to Correction: If the information we hold about you is inaccurate or incomplete, you have the right to request that we correct it.
• Right to Deletion: You may request that we delete your personal information from our systems, subject to applicable legal limitations.
• Right to Data Portability: Where technically feasible, you may request a copy of the personal data you have provided to us in a structured, commonly used, and machine-readable format.
• Right to Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.
• Right to Opt Out of Marketing: You have the right to opt out of direct marketing communications at any time.

6.3 How to Exercise Your Rights

To exercise any of the rights described above, please submit a verifiable consumer request by:

• Emailing us at: [email protected]
• Writing to us at our address on file (provided above)

We will respond to your request within 45 days of receipt. We may need to verify your identity before processing your request by asking you to confirm information associated with your account. We will not charge a fee for processing your request unless it is excessive, repetitive, or manifestly unfounded.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. When determining the appropriate retention period, we consider the nature and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process it, and applicable legal requirements.

After the applicable retention period, we will securely delete, destroy, or anonymize your personal information in accordance with our data destruction procedures.

8. Cookies and Tracking Technologies

Our website pequods-meal.click uses cookies, web beacons, pixel tags, and similar tracking technologies to enhance your user experience, analyze site traffic, and serve relevant advertising.

8.1 What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They allow the website to recognize your device and remember information about your visit, such as your preferences and login status.

8.2 Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the operation of our website, including enabling you to add items to your cart, log in to your account, and complete orders. These cookies cannot be disabled.
• Performance and Analytics Cookies: These cookies collect information about how visitors use our website, such as which pages are visited most often. We use this information to improve the performance and usability of our site.
• Functionality Cookies: These cookies allow our website to remember your preferences, such as your preferred delivery address or language settings, to provide a more personalized experience.
• Targeting and Advertising Cookies: These cookies are used to deliver advertisements relevant to your interests, both on our website and on third-party websites. They also limit the number of times you see an ad and help us measure the effectiveness of advertising campaigns.

8.3 Managing Your Cookie Preferences

You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or be alerted when cookies are being set. However, please note that disabling certain cookies may affect the functionality of our website and your ability to place orders or access certain features.

You can also opt out of interest-based advertising by visiting the Digital Advertising Alliance (DAA) at www.aboutads.info/choices or the Network Advertising Initiative (NAI) at www.networkadvertising.org/choices.

9. Children's Privacy

In accordance with the Children's Online Privacy Protection Act (COPPA), if we learn that we have collected personal information from a child under the age of 13 without verifiable parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us immediately at [email protected].

Individuals between the ages of 13 and 17 should only use our Services with the involvement and consent of a parent or legal guardian. By using our Services, you represent that you are at least 18 years of age, or that you are the parent or guardian of a minor using our Services and consent to such use.

10. International Data Transfers

Pequod's Pizza is operated in the United States, and our primary data storage and processing infrastructure is located within the United States. If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate.

The data protection laws in the United States may differ from the laws of your home country. By using our Services, you consent to the transfer of your personal information to the United States and other countries as described in this Privacy Policy. We will take reasonable steps to ensure that your personal information is treated securely and in accordance with this Privacy Policy whenever it is transferred internationally.

If you are a resident of the European Economic Area (EEA), United Kingdom, or Switzerland, and we process your data in the United States, we rely on appropriate safeguards for such transfers, which may include Standard Contractual Clauses (SCCs) approved by the European Commission, or other lawful transfer mechanisms as applicable.

11. Third-Party Links and Services

Our website may contain links to third-party websites, plug-ins, and applications (such as social media platforms, restaurant review sites, and food delivery aggregators). Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy practices.

We encourage you to read the privacy policy of every website you visit. This Privacy Policy applies only to information collected by Pequod's Pizza through our own website and Services.

12. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want to be tracked across different websites. Our website currently does not respond to DNT browser signals, as there is no uniform standard for how to respond to DNT signals at this time. However, you can manage your tracking preferences through our cookie management tools and the opt-out mechanisms described in Section 8 of this policy.

13. California-Specific Privacy Disclosures

This section provides additional disclosures required under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) for California residents.

13.1 Categories of Personal Information Collected

In the preceding 12 months, we have collected the following categories of personal information from California consumers:

• Identifiers (name, email address, IP address, delivery address)
• Commercial information (order history, purchasing records)
• Internet or other electronic network activity (browsing history on our site, interactions with our website)
• Geolocation data (delivery address, approximate location)
• Inferences drawn from personal information to create a customer profile
• Financial information (payment card information processed by third-party processors)

13.2 Categories of Sources

We collect personal information directly from you (when you place orders, create an account, or contact us), automatically through your use of our website (via cookies and analytics tools), and from third-party service providers and advertising partners.

13.3 Business or Commercial Purposes for Collection

We collect the above categories of personal information for the business purposes described in Section 3 of this Privacy Policy.

13.4 Categories of Third Parties with Whom Information is Shared

We share personal information with the categories of third parties described in Section 4 of this Privacy Policy, including service providers, payment processors, delivery partners, and analytics providers.

13.5 Shine the Light Law

California Civil Code Section 1798.83 permits our customers who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us at [email protected].

14. How to File a Complaint

If you believe your privacy rights have been violated or you are not satisfied with our response to your privacy request, you have the right to file a complaint with the appropriate regulatory authorities.

14.1 Federal Trade Commission (FTC)

The Federal Trade Commission (FTC) is the primary U.S. federal agency responsible for consumer protection and enforcement of privacy laws. You may file a complaint with the FTC at:

• Website: www.ftc.gov/complaint
• Phone: 1-877-382-4357
• Address: Federal Trade Commission, 600 Pennsylvania Avenue, NW, Washington, DC 20580

14.2 California Privacy Protection Agency (CPPA)

If you are a California resident, you may file a complaint with the California Privacy Protection Agency (CPPA), which enforces the CCPA/CPRA:

• Website: cppa.ca.gov
• Email: [email protected]
• Address: California Privacy Protection Agency, 2101 Arena Blvd, Sacramento, CA 95834

14.3 State Attorneys General

You may also file a complaint with your state's Attorney General office, which may have jurisdiction over privacy-related consumer protection matters in your state.

14.4 Contact Us First

Before filing a formal complaint, we encourage you to contact us directly so we have the opportunity to address your concerns:

• Email: [email protected]
• Website: pequods-meal.click

We are committed to resolving any privacy concerns promptly and fairly.

15. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, applicable laws, or for other operational, legal, or regulatory reasons. When we make material changes to this policy, we will:

• Update the Last Updated date at the top of this policy.
• Post a notice on our website homepage for a reasonable period of time.
• Send an email notification to customers who have an active account with us, where required by law.

Your continued use of our Services after any changes to this Privacy Policy constitutes your acceptance of the updated policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact us. We have designated a point of contact responsible for privacy inquiries:

We aim to respond to all privacy-related inquiries within 30 to 45 days of receipt. For urgent matters, please clearly indicate the urgency in your subject line.

This Privacy Policy was last updated on May 28, 2026. It is effective as of that date and supersedes all prior versions of our privacy policy. If you have received a copy of a previous version, please discard it and refer to this current version available on our website at pequods-meal.click.